Point of Sale Software in the Cannabis Industry – Report 2022

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Cannabiz Media’s Fifth Annual Point of Sale Software in the Cannabis Industry Report is now available for free download. The 2022 report provides updated information on the market share of point-of-sale (POS) software in the US and Canada cannabis industry.

To create the Point-of-Sale Software in the Cannabis Industry – 2022 report, Cannabiz Media’s research team conducted approximately 34,000 outbound phone calls to inform cannabis dispensaries and retail locations across the US and Canada about their current use of POS software consult.

Key results for 2022

Key findings from this year’s report include:

• There are 79 vendors of POS software for the cannabis industry in the US and 53 in Canada.
• 15 companies compete in both the US and Canada.
• Combined, the top five POS software providers in the US hold a 60% market share.
• Combined, the two leading POS software providers in Canada hold a 73% market share.
• Dutchie POS software brands have combined US market share of 28%

Point of sale software leaderboards in the US and Canada

In the United States, the top five POS software vendors account for 60% of the market in 2022, but that percentage is down from 61% in 2021, 66% in 2020, 68% in 2019, and 76% in 2018 dropped.

The same top five brands that topped the US POS software leaderboard in 2021 are also at the top in 2022, but some have changed their positions in the leaderboard. Here are the market share percentages for the top 5 vendors:

1. greenbits: 16.4% (up from 19% in 2021, but still in first place)
2. BioTrack: 13.4% (up from 16% in 2021, but still in second place)
3. Leaflogix: 11.9% (vs. 6% in 2021 and moving from fifth to third place)
4. flow stroke: 11.8% (vs. 13% in 2021 and moving from third to fourth place)
5. MJ highway: 6.5% (vs. 7% in 2021 and moving from fourth to fifth place)

In Canada, the top two POS software providers dominate 73% of the market. This is the first year that Cannabiz Media has tracked POS software in the Canadian cannabis markets, therefore no historical data is available. The top 5 providers in 2022 are as follows:

1. COVA: 47.3%
2. green line: 26.4%
3. techpos: 5.6%
4. GlobalTill: 4.8%
5. the childPOS: 2.74%

Licensing growth for US parent companies

Beginning with our 2021 POS Software Report, we started tracking the combined parent company market share as mergers and acquisitions became more common. The results show that Dutchie’s license growth compared to Flowhub, Akerna and BioTrack increased significantly more than last year. License growth by year and company in 2022 is as follows:

• Dutch: increased by 42%
• flow stroke: up 19%
• Akerna: up 11%
• BioTrack: up 4%

Change of POS software provider in 2022

In 2021, 298 stores switched from one POS software provider to another, significantly more than the 120 switches tracked in 2020. The number of switches has dropped to just 176 reported in 2022.

Leaflogix won the most customers through switches in the US, and COVA won the most in Canada. Looking at switching dates over the past three years (2020 to 2022), Leaflogix has gained the most customers through switching, compared to BioTrack, which lost the most customers through switching.

Point of sale stations in 2022

For the first time, Cannabiz Media’s research team began by asking stores how many outlets they have as part of our phone survey. There is a wide range across the country and in stores, but the average number of POS stations is three.

Interestingly, the data shows that Leaflogix and Treez customers are likely to have more POS stations (median of five for each brand) compared to other providers whose customers most commonly have a median of two or three POS stations.

Learn more in the full report

Download the full Point-of-Sale Software in the Cannabis Industry – 2022 report for all the data and insights, including:

• The complete list of all 79 US and 53 Canadian point of sale software providers
• Market share data for US, Canada, North America, US healthcare states and US adult use states
• Historical trend data on the market share of POS software providers
• Annual license growth data from the parent company of the POS software
• Key Market Data for POS Software in States and Provinces of Canada
• POS software switching gains and losses
• POS station data by state
• Data charts and tables
• And more

If you have questions about the 2022 report, point-of-sale software provider data, or cannabis license holder data, contact the Cannabiz Media team.

And if you want to dive deeper into the data in this report and more, subscribe to the Cannabiz Media License Database. Subscribers can add point of sale dashboards to their accounts to analyze any data in the report, historical POS software data, and more. Schedule a demo to get started.